When you are signing in for the first time on the new Good Earth Rewards app you will need to create a new account. Be sure to use the same email as your previous Good Earth account to ensure your rewards transfer over. You can create a new account by selecting “sign up” on the top of the menu.

We have updated our Good Earth Rewards program and have created a new app. Your existing rewards have been transferred to our new app. To access them, you will need to sign up for your new Good Earth Rewards account using the same email as your previous rewards account.

We are changing our current rewards program to allow our members to collect points on every purchase and redeem for items they love.

Our new Good Earth Rewards app is now available to download from the app store of your choosing.

Very easy! Simply sign up for your new Good Earth Rewards account using the same email as your previous rewards account and your existing rewards will show up within 24 hours.

Yes please send an to email rewards@goodearthcoffeehouse.com with your name, previous account email or card number along with the email associated with your new rewards account. Within 2 weeks any existing rewards or funds will be transferred to your new account.

We are sorry for the inconvenience! Please contact us at rewards@goodearthcoffeehouse.com and we will help resolve this issue.

To use an old gift card, you will need to contact us at rewards@goodearthcoffeehouse.com. Please provide the gift card serial number on the back of the card when you contact us.

Follow these two easy steps:
1. Sign up online at Goodearthcoffeehouse.com/rewards or download our mobile in your favourite app store by searching for Good Earth Coffeehouse Rewards.
2. Earn and enjoy!

When you are signing in for the first time on the new Good Earth Rewards app you will need to create a new account. Be sure to use the same email as your previous Good Earth account to ensure your rewards transfer over. You can create a new account by selecting “sign up” on the top of the menu.

Your Rewards profile is created using this information to authenticate your account.

While we are moving to an app-based platform for Rewards members, we have a non-digital alternative for customers to use the program without the app. To use the non-app version, register online at Goodearthcoffeehouse.com/rewards. Once you register, you can provide your phone number associated with your account when ordering in the coffeehouse. The staff will enter your phone number at the time of the transaction and your points will be awarded. You will be also able to redeem offers and points.

Unfortunately, you are unable to use old rewards card/app to collect points after September 26th, 2023. To continue collecting points you will need to download our new Rewards app.

Points are collected on almost every item purchased at Good Earth Coffeehouse. For each dollar spent you will receive 10 points. Gift Cards Loads, Merchandise, sales tax and liquor purchases are not eligible to earn or redeem points.

You can view your point balance on the home page of the Good Earth Coffeehouse Rewards app.

Points do not expiry while your account is active.

There is not a maximum number of points that you can have.

You will earn points on any items that are being purchased during the transaction. Items that are being redeem through a reward will not earn points.

You can redeem as many points on your order that are eligible.

Yes! Just let the team member know what Rewards or Offers you would like to redeem, and they will process this on your order.

Gift Cards Loads, Merchandise, sales tax and liquor purchases are not eligible to earn or redeem points.

Rewards are the free products that can be redeemed by using your accumulated points.

There are 5 different rewards tiers based on point values.

500 points- Free brewed beverage or bakery item
1,000 points – Free Specialty Drink
1,500 points – Blended drink, dessert, or lunch item
2,000 points – Take home coffee beans

You can redeem as many points on your order that are eligible in your purchase.

Rewards can redeemed using the Good Earth app at the time of purchase. Eligible rewards will be displayed in your cart at check out.

You can use the same reward again if enough points have been collected to unlock the reward.

Rewards are part of our program and can be redeemed once the point threshold has been achieved. Offers are special discounts or free items that we add to your rewards account from time to time.

Any medium specialty drink or bakery item on us to celebrate your birthday. Offer is valid 30 days.

A sign-up offer is a free medium specialty drink that is added to your rewards account when you first sign up for the program.

We are sorry for the inconvenience! Please contact us at rewards@goodearthcoffeehouse.com and we will help resolve this issue.

Offers are automatically redeemed once an eligible item has been added to cart.

Offers will be automatically redeemed within the Good Earth app once an eligible item has been added to cart.

Yes! You can redeem as many points on your order that are eligible in your purchase.

You can redeem as many points on your order that are eligible in your purchase.

There is no fee for joining Good Earth Rewards, simply download our free app and begin collecting points.

We can always look up your account with your account email address or phone number.

You are unable to collect points when making gift card or alcohol purchases.

We are sorry for the inconvenience! Please contact us at rewards@goodearthcoffeehouse.com and we will help resolve this issue.

We are sorry for the inconvenience! Please contact us at rewards@goodearthcoffeehouse.com and we will help resolve this issue.